AI-native Operations

AI-native Operations

Always-On AI for Centralized Operations

Human Strategy, Executed by AI 24/7

Request a demo

Request a demo

Built by industry veterans from:

From SOPs to
Self-Driving Operations

Tasks
Tasks
Tasks

Natural Language Automation

Base turns your SOPs or video tutorials into living automations that are far easier to maintain, audit, and update than traditional code.

Tasks
Tasks
Tasks

Run at Scale

Base adapts seamlessly to spikes in volume and seasonal demand. Maintain SLA compliance, implement process updates instantly, and eliminate operational bottlenecks.

Tasks
Tasks
Tasks

Learn and Adept

Base works the way you do. It is designed to think, act and deliver at scale, and learns from every interaction and exception, proactively optimizing processes over time.

Tasks
Tasks
Tasks

Reason through exceptions

Base handles the edge cases that stump traditional automation. It learns and executes workflows like a human—reasoning through exceptions to deliver outcomes rules alone can’t.

HOw it works

Combine AI with Human Expertise

Model

Design

Refine

Govern

Workflow start

Payment processing

Pull invoice from Stripe

Match purchase order to

approved purchase order

Attach approved purchase

order form to invoice

Finalize

Yes

Amounts match?

No

Consult

01 – Model

Process Mining

We start by analyzing your current workflows, tools, and communication patterns to identify where AI can create the most impact. Import SOPs and policies, connect your tools (help desk, core systems, KYC/AML, billing), and define guardrails in a policy engine.

Get in touch

Model

Design

Refine

Govern

Workflow start

Payment processing

Pull invoice from Stripe

Match purchase order to

approved purchase order

Attach approved purchase

order form to invoice

Finalize

Yes

Amounts match?

No

Consult

01 – Model

Process Mining

We start by analyzing your current workflows, tools, and communication patterns to identify where AI can create the most impact. Import SOPs and policies, connect your tools (help desk, core systems, KYC/AML, billing), and define guardrails in a policy engine.

Get in touch

Model

Design

Refine

Govern

Workflow start

Payment processing

Pull invoice from Stripe

Match purchase order to

approved purchase order

Attach approved purchase

order form to invoice

Finalize

Yes

Amounts match?

No

Consult

01 – Model

Process Mining

We start by analyzing your current workflows, tools, and communication patterns to identify where AI can create the most impact. Import SOPs and policies, connect your tools (help desk, core systems, KYC/AML, billing), and define guardrails in a policy engine.

Get in touch

Calculator

Quantify the value to be captured

How many hours per week each team member spends on manual tasks (estimated).

$

You're losing ~6495 hours/month to repetitive tasks. That's $454,650/month in time costs.

Base could reclaim 80% of that — saving ~$363,720/month.

How many hours per week each team member spends on manual tasks (estimated).

$

You're losing ~6495 hours/month to repetitive tasks. That's $454,650/month in time costs.

Base could reclaim 80% of that — saving ~$363,720/month.

person sitting in a chair in front of a man

Industries

Built for leaders. Across industries.

Banking, Financial Services, and Insurance (BFSI)

Streamline customer onboarding, claims processing, payment handling, fraud detection, and regulatory compliance.

Healthcare

Legal, Compliance & Government

Banking, Financial Services, and Insurance (BFSI)

Streamline customer onboarding, claims processing, payment handling, fraud detection, and regulatory compliance.

Healthcare

Legal, Compliance & Government

Banking, Financial Services, and Insurance (BFSI)

Streamline customer onboarding, claims processing, payment handling, fraud detection, and regulatory compliance.

Healthcare

Legal, Compliance & Government

Request a demo

Request a demo

Request a demo

Benefits

The Base Operating Principles

Your Playbook, Executed Exactly

A policy‑locked execution engine that follows your SOPs step‑by‑step—no drift, no surprises.

Your Playbook, Executed Exactly

A policy‑locked execution engine that follows your SOPs step‑by‑step—no drift, no surprises.

Your Playbook, Executed Exactly

A policy‑locked execution engine that follows your SOPs step‑by‑step—no drift, no surprises.

Agentic at Scale

Agents read, reason, and act across your apps, email, PDFs, and APIs—24/7, massively parallel.

Agentic at Scale

Agents read, reason, and act across your apps, email, PDFs, and APIs—24/7, massively parallel.

Agentic at Scale

Agents read, reason, and act across your apps, email, PDFs, and APIs—24/7, massively parallel.

Update in Natural Language

Update runbooks in plain human language. Versioned, tested, and rolled out globally in minutes.

Update in Natural Language

Update runbooks in plain human language. Versioned, tested, and rolled out globally in minutes.

Update in Natural Language

Update runbooks in plain human language. Versioned, tested, and rolled out globally in minutes.

Audit‑grade Governance

Every action traced with sources, screenshots, and replays. Approval gates, RBAC, PII controls, and exportable logs.

Audit‑grade Governance

Every action traced with sources, screenshots, and replays. Approval gates, RBAC, PII controls, and exportable logs.

Audit‑grade Governance

Every action traced with sources, screenshots, and replays. Approval gates, RBAC, PII controls, and exportable logs.

Expert‑in‑the‑Loop

Built‑in review steps for escalation. Calibrated confidence thresholds and exception routing to your specialists.

Expert‑in‑the‑Loop

Built‑in review steps for escalation. Calibrated confidence thresholds and exception routing to your specialists.

Expert‑in‑the‑Loop

Built‑in review steps for escalation. Calibrated confidence thresholds and exception routing to your specialists.

Outcomes, Not Seats

Performance pricing per case or result. Scale up for spikes without adding headcount.

Outcomes, Not Seats

Performance pricing per case or result. Scale up for spikes without adding headcount.

Outcomes, Not Seats

Performance pricing per case or result. Scale up for spikes without adding headcount.

Compare

Why Choose Base

Outsource work to AI agents that follow your playbook exactly, escalate when needed, and show their work.

Traditional Ops

Weeks to workforce

Weeks to workforce

Weeks to workforce

Slow change management

Slow change management

Slow change management

Variable blackbox quality

Variable blackbox quality

Variable blackbox quality

Fixed labor overhead

Fixed labor overhead

Fixed labor overhead

Minutes to live using your existing SOPs

Minutes to live using your existing SOPs

Minutes to live using your existing SOPs

Natural‑language easy-to-maintain updates

Natural‑language easy-to-maintain updates

Natural‑language easy-to-maintain updates

Auditable decisions with sources

Auditable decisions with sources

Auditable decisions with sources

Infinite scale

Infinite scale

Infinite scale

FAQ

Frequently asked questions

What exactly does an AI agent do?

Base handle end-to-end workflows — from gathering data to executing actions — without needing constant human input.

How long does it take to get started?

Do I need technical skills to use this?

What tools can it integrate with?

Is my data secure?

What exactly does an AI agent do?

Base handle end-to-end workflows — from gathering data to executing actions — without needing constant human input.

How long does it take to get started?

Do I need technical skills to use this?

What tools can it integrate with?

Is my data secure?

What exactly does an AI agent do?

Base handle end-to-end workflows — from gathering data to executing actions — without needing constant human input.

How long does it take to get started?

Do I need technical skills to use this?

What tools can it integrate with?

Is my data secure?